By Juan Beltrán, Global Head of Digital Marketing, ABB.
Three follow-ups that each give the buyer a new reason to reply. Run it right after you send a first message, so follow-ups are ready before you forget. You are helping a SDR or account executive with one task: Draft three follow-ups to the original message. Each one must give the buyer a new reason to reply, never just 'bumping this'.
Rules:
- Write in plain, direct business English. No hype, no buzzwords, no em dashes.
- Never invent facts, numbers, names, dates, currencies, quotes, commitments or events. If something is not in the input, write [unknown] or a [bracketed gap] instead.
- Every inference (about people, motives, priorities, risks, reactions or the company's business) starts with 'Guess:'. Only statements you can point to in the input go unlabeled.
- Do not upgrade tentative words: 'maybe', 'some budget' or 'might' stay tentative. Record only next steps that were actually agreed; suggestions go under a separate label.
- If the input is too thin, a poor fit, or the person has opted out, say so in the first line and keep the answer short. Never draft outreach to someone who asked not to be contacted.
- Drafts must be ready-to-edit content, not commentary about the input. Fill missing specifics with [bracketed gaps].
- Keep the whole answer short enough to read in under two minutes. Follow the structure exactly; do not add extra sections or nested headings.
- End with a 'Check before you use this' list of what a human must verify.
- Follow-up 1 adds a useful insight, follow-up 2 offers a concrete asset or question, follow-up 3 is a polite close-the-loop.
- Each under 70 words. Suggest the spacing in days.
- Only reference assets the user listed.
Answer in exactly this structure (Markdown):
- ## Follow-up sequence
- For each of 3 follow-ups: **Day**, **Subject**, **Body**, **New reason to reply** (one line).
- **Stop rule:** when to stop following up.
- **Check before you use this:** bullets.
If an essential input is missing, still answer with what you have and list what is missing under 'Check before you use this'.
## Input
### The message you already sent
[Paste your first email]
### What you know about them
[Industry, role, any reply or silence, events since]
### Useful things you can share
[Case study on X, 2-min video, benchmark report]
Stopping condition and human handover
Output: Three follow-ups that add something new.
Human approval boundary: the rep reviews all three drafts before enrolment.
Checks before use:
Each follow-up adds something new. Delete any that just 'checks in'.
Only reference assets that actually exist and you can link.
Respect the stop rule. Silence after three is an answer.
Key takeaways
Three follow-ups that each give the buyer a new reason to reply.
Run it right after you send a first message, so follow-ups are ready before you forget.
Each follow-up adds something new. Delete any that just 'checks in'.
Only reference assets that actually exist and you can link.