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Stop Looking for AI Use Cases. Start Allocating Intelligence.

By Juan Beltrán · 2026-04-22

The best AI use case framework is not an AI framework. It is a business problem and intelligence allocation framework. Start with outcomes, diagnose friction, size the value pool, ask what abundant intelligence would change, choose the right intervention, then sequence pilots and scale only what proves measurable value.

Key takeaways

  • The wrong strategic question is where can we apply AI. The right question is where business outcomes suffer because intelligence is scarce, slow, inconsistent, expensive, or hard to scale.
  • BASICS turns AI use case discovery into an executive discipline: Business outcomes, As-is friction, Size the value pool, Imagine unlimited intelligence, Choose the right intervention, Sequence, pilot, and scale.
  • Not every intelligence problem requires AI. Some require better process design, cleaner data, clearer decision rights, rules automation, analytics, or ownership discipline.
  • A mature AI portfolio is not a list of ideas. It is a ranked set of business problems, intervention choices, enabling investments, pilots, and scale decisions tied to measurable KPIs.
  • The highest-value AI opportunities usually sit above task productivity, at workflow and operating model level, where intelligence changes the economics of how the business runs.

About the author

Juan Beltrán writes about AI transformation, CRM, data analytics and digital growth for enterprise leaders in complex B2B industries. Head of Digital Marketing, ABB Energy Industries. 17+ years in enterprise transformation. Based in Zug, Switzerland.

Disclaimer

This is a personal website. The views and opinions expressed here are my own and do not represent ABB or any current or former employer. All content is based on public information, personal experience and general professional knowledge. No confidential, proprietary, client-specific or employer-specific information is shared.

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